American Airlines left the “Fasten Seatbelt” sign on for an entire 10-hour flight. It was a terrible experience and an important leadership lesson

I flew on Tuesday from London to Dallas with American Airlines. The flight attendant told me that the flight was nine hours and thirty-four minutes long. It’s a long flight, especially if you add an hour on the ground.

The pilot did not remove the sign that read “Fasten Seatbelt“.

The flight was uneventful, and I am not a pilot. The flight was uneventful. There was some minor turbulence but it wasn’t excessive. It was my third trip round-trip from London to Dallas within the last year and I did not notice any difference in the quality of the flight. It’s not that the pilot didn’t know about a problem, but I did.

After the first hour of flying, I noticed that people ignored the seat belt sign.

Click here to continue reading: American Airlines left the “Fasten Seatbelt” sign on for an entire 10-hour flight. It was a terrible experience and an important leadership lesson

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